Legal information

This website is operated by DentalPartners CVBA, referred to as Dentius in this document, both located at Jan Van Gentstraat 7/401, 2000 Antwerp. If you have any questions or comments regarding this website and this notice, please send an email to

Dentius can in no way be held responsible for damage due to any inaccuracy or incomplete nature of the information displayed on the site. Erroneous data or omissions in the textual content of the website do not give the right to any financial compensation. Dentius is not liable vis-à-vis users or third parties for any direct, indirect, incidental damage, loss of profits or any damage resulting from its negligence or omission during the provision, compilation , editing, writing and interpretation of information. Dentius is not responsible for links to websites managed by third parties. Dentius has no control over the aforementioned websites and accepts no responsibility for their content. The information on this website is changed periodically. Dentius reserves the right to make improvements and / or changes to the content of its website at any time.

The user expressly acknowledges that the data disseminated on the website (textual content, graphic elements, ...) are and remain the exclusive property of Dentius. No content on the website may be used for any reproduction, adaptation, distribution, sale, publication or commercial purpose without the prior written permission of Dentius. It is also prohibited to store this information on a digital medium or to use it for illegal purposes. Storing information from the website in a database is not permitted, except for automatic "caching" of information by a browser.

Cookies may be used when you visit this website. These are small files placed on your computer's hard drive. On a subsequent visit to this site, your browsing experience will be better because you will no longer have to choose the language. You can configure your browser to receive a message each time a cookie is created or refused. You can also delete cookies from your hard drive at any time. In addition, cookies may only be placed on websites by Dentius or third party software for research and statistical analysis purposes.

The applicable law is Belgian law. The parties recognize that electronic communication between them has the legal force of written evidence. In the event of a dispute, only the courts of Antwerp will be competent.

Dentius attaches great importance to the protection of everyone's privacy and treats the personal data provided to them with the greatest care. Below we explain in more detail how we handle the personal data of our patients. We do this in accordance with the General Data Protection Regulation (GDPR). For more information, a question or a comment regarding our privacy policy, please send an email to


Your personal data will be processed by Dentius for the following purposes:

  • In order to be able to provide health care
  • To provide the government and compulsory health insurance partners with data guaranteeing your right to healthcare (legal obligation)
  • To remind / confirm your (next) appointment (implementation of the agreement)
  • To remind you of your annual or semi-annual consultation (implementation of the agreement)
  • To ensure the security of (access to) dental practices by video surveillance (legitimate interest)
  • To survey your overall satisfaction with one treatment provided by means of an e-mail survey

The following personal data may be processed for the purposes described above:

  • Personal identification data: surname, first name, health insurance number, national register number
  • Personal contact details: address, telephone number, e-mail address
  • Administrative personal data: gender, date of birth
  • Medical personal data: general health data, oral health data and all data associated with the latter (including x-rays, reports, examination results, anamnesis, oral condition, etc.)

We only process collected data for the purposes for which we collected it. These data are only accessible to those who, in the performance of their duties, require access to it.


We may communicate the data that you have communicated to us to third parties when this is necessary for the achievement of the purposes described above. For example, we use a third party to:

Administrative support relating to care and reimbursement of care by social security

Provision of additional dental services (including oral protocols)

Processing and storage of data in our dental care file (backup, hosting and software as a service included). We have entered into a processing contract with this provider which sets out the measures necessary to ensure the security of your personal data.


Dentius does not store personal data longer than necessary for the purposes for which it was provided and does not keep it beyond the legal deadline. There may be times when data needs to be kept for longer, for example when this is essential for long-term or recurrent processing.


We have taken the appropriate technical and organizational measures to protect your personal data from any unlawful processing.


You have the right to consult, correct or delete the personal data that you have transmitted to us. You also have the right to object to the processing of your personal data (or part of it) by our organization or by one of our data controllers to the extent that this does not apply. conflict with the legal framework for data processing.

You also have the right, in certain cases, to have the data you have provided us transferred. The legal framework will always be taken into account to fully or partially respond to this request. In order to exercise the aforementioned rights, we ask you to send an e-mail to the following e-mail address: In order to prevent abuse and to maintain control over the justification of requests, we may ask you to identify yourself.

We will respond to your request within one month. If the question is complex, this period can be extended by one month.


If, as a patient, you believe that there has been a violation of the processing of your personal data, you can address a written complaint to Dentius (via the electronic form available on the website). If the internal processing of complaints does not lead to a solution, the person concerned is free to contact the Data Protection Authority (Rue de la Presse 35, 1000 Brussels -